Forum Discussion
mridulpillay
Oct 16, 2021Copper Contributor
MS Office showing as "Unlicensed" after Windows 11 Update
Hello everyone. My sister's laptop got done with the Windows 11 update a few days ago. The laptop came with a factory install of Windows 10 and MS Office Home & Student 2019. After the update fo...
Suwethan
Dec 03, 2021Copper Contributor
Bro, Don't worry about this!!!
First go to https://www.office.com/ .
Then Sign in with the microsoft account which you've used to sign up while booting the laptop for the first time.
There you will find a Install button. It will direct you to the service and subscription of your account page. Click back to subscription, Scroll down. You'll find a appropriate version of Office that has already on your windows 10 device. Click install and start your productivity...
Done and done.mridulpillay
- AmandaKay0523Dec 03, 2021Copper ContributorThanks so much for the reply! I should've included my troubleshooting steps. I've reinstalled office 3 times, confirmed the 19 license is active on same account I'm signed into on the laptop. On the accounts screen in Word/Excel it used to have a link above the "License set to expire" which had Other Licensing information (yes, was the 2019 license, but it wouldn't allow me select it) but after the 365 fully expired I haven't seen that again. I've tried running as admin through the install process and just basically using it out of desperation. Disabled Windows firewalls and an other silly thing that magically fixed MS issues in the past. 👋 nearly it does seem like a local issue with permissions (that install never completes, it always hangs at the end thinking another install is running, even if I clean reboot and run it immediately).