Forum Discussion
Jan Scheider
Aug 24, 2017Copper Contributor
MRM Retention Polisy is not Applied
Hello i have the following issue: If I change the retention policy for a mailbox the changes are not applied. My Mailbox always has a stadard policy of 5 years and the tags from the default MRM ...
TonyRedmond
Aug 24, 2017MVP
The Managed Folder Assistant (MFA) must process the mailbox before any policy changes made to the mailbox become effective. For Exchange Online, MFA runs on a workcycle basis where mailboxes are processed at least once weekly, so it can take some time for a change to show up. You can examine the ELC properties of the mailbox to figure out the last time it was processed. See http://windowsitpro.com/blog/behind-scenes-managed-folder-assistant for details.