Forum Discussion
nadsurf93
Jun 22, 2023Copper Contributor
move emails to archive and prevent deletion
Hi there. We have some users who need to keep all their emails for compliance purposes so they have been put on hold. Unfortunately, their mailboxes are nearly full. So we want to move some emails...
FcoManigrasso
Iron Contributor
Hi nadsurf93,
If you disable the retention hold, ( not the litigation hold ), MRM should be able to archive all the old staff and litigation will still keep in place.
Let me suggest to run this cmdlts:
Get-mailbox UserMailboxName | fl *hold*
Look at the retention and litigation outputs for that account:
If RetentionHoldEnabled is true, run:
Set-Mailbox UserMailboxName -RetentionHoldEnabled $false
Then it should look like this:
Then MRM should work as expected. It will run automatically after some day, but you can force it with the cmdlt:
Start-ManagedFolderAssistant MailboxUserName
nadsurf93
Jun 23, 2023Copper Contributor
thank you for the replyFcoManigrasso
I will try this...
I also came across this article: https://office365itpros.com/2021/10/05/recoverable-items-cleanup/
So, it does seem that it will work.