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seppanen's avatar
seppanen
Copper Contributor
May 21, 2021

Mouse scrolling in Word is laggy/jumpy

Hi! I recently got a new Lenovo ThinkPad to replace my old Asus laptop. I have been using Office 365 products provided by my university, but now I am facing a problem with scrolling in Word. The scro...
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seppanen's avatar
seppanen
Copper Contributor
May 24, 2021

jaynexus Thank you for your reply. My mouse is Logitech MX Anywhere 2S. I had already tried some of your suggestions, and I checked also the rest of them, but nothing helped. It is still laggy 😞 I feel like the issue is within the Word application, since this problem hasn't occurred anywhere else.

 

I'm getting super frustrated trying to work with this, seems like there is no solution. I have also sent feedback directly via Word.

jaynexus's avatar
jaynexus
Copper Contributor
May 25, 2021

seppanenSorry to hear that. Hopefully the Word team gets back to you about it. Also, try the Logitech support team. May be that you have a faulty device that needs replacing? Or there could be an issue with with a driver/firmware/software on their end.

 

Best of luck!

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