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Shannon Stoker's avatar
Shannon Stoker
Copper Contributor
Nov 28, 2017
Solved

Missing menu options for data loss prevention

I'm trying to enable a data loss prevention policy to block credit card number and socials.  I read this article:

https://support.office.com/en-gb/article/Overview-of-data-loss-prevention-policies-1966b2a7-d1e2-4d92-ab61-42efbb137f5e

which shows a screen shot of the menu I should see in security and compliance - I have attached a screen shot.  It includes a Policy option under data loss prevention, which is where I should be able to create a policy.  

When I am in the security and compliance section of my admin console, I see the menu in the other screen shot.  The only option under data loss prevention is device management, which doesn't help me.  Is there something I need to do to enable this functionality?

    • Shannon Stoker's avatar
      Shannon Stoker
      Copper Contributor

      I don't know, what is E3?  We just have regular office 365 for email.  Do we have to have the one that includes software?

      • Cian Allner's avatar
        Cian Allner
        Silver Contributor

        You will have to find out what type of Office 365 licencing you have, there is Business and Enterprise licencing available amongst other options. Data loss prevention is only available with the Enterprise E3 or E5 licence.   Every user that comes under a DLP policy will also need E3/E5 licencing from what I gather.  I think the documentation could be clearer in this regards!

    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      E5 is not required to see that option in the compliance center...might I ask what role does your user have?

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