Forum Discussion
Microsoft Upload Center crashing
So I got a couple of computers on which the users are getting an error about the Microsoft Upload Center crashing when they closing an Office program like Excel or Word.
Now I already tried deleting the cache, also there isn't any item in the upload center at anytime.
I know the solution from Microsoft says you have to do a clean boot, but that would mean a reset of Windows. I'm don't want to do this, just to fix this error.
At first, I thought it was only a problem when Office 365 was used on Windows 7, but I now also get mentions about it from users with Windows 10, although with Windows 10 it's not always popping up.
I know one solution, that's to rename the process so it won't start anymore. But that's temporal since it's back after Office is updated.
Do anyone know a working solution, without resetting Windows?
Hello Alex,
It is more of office application subscription issue than the O365 ..
1.
> Open your Windows explorer
> go to Office 15 folder and locate office cache
2.
> Go to office update ( select update option) for your office subscription
> update
3.
> new office cache appears .
> rename the old cache
> Restart your laptop
Done .. no more errors / crash
Hope this helps
Thanks,
Thuyavan
