Forum Discussion
Microsoft Authenticator not auto-backing up 2FA accounts I add on Adroid.
Could you try adding a fake account today and then noting if you ever get an automatic back up? you can just put random numbers as the seed
Same problem.
Microsoft Authenticator does not auto-backup new 2FA accounts.
Android app, newest version.
How to force to auto-backup?
When you go to Microsoft Authenticator settings and you see the Cloud Backup toggle is turned on, that means cloud backup is working, but it has its own schedule to back up the TOTPs (Time based one-time passwords) so you can either wait until the next schedule of automatic backup is triggered or you can toggle the button to turn off cloud backup and then after few seconds turn it back on, that forces it to back up everything again. You shouldn't normally need to do it though.
Thank you for your answer.
The question is simple: how can we check and edit this mysterious "own schedule"?
The problem we've noticed is the lack of precise information about when the next sync will take place - we're under the impression that the sync has no schedule and the only way to send the updated data to the cloud is to manually disable and enable sync (something you've indicated we shouldn't normally do is the only way to update the data).
No problem 🙂
Well that's not true and sync automatically does its job, I'm surprised it's even something you're concerned about, just leave it be and it does its job. I use it on multiple devices and people around me do the same, never had a problem.
You definitely Don't need to enable/disable cloud backup manually.What I said about enabling/disabling cloud backup manually was merely a response to the OP's question. It's just something I came up with, that's all. It's not something Microsoft recommends doing and neither is it even needed.
Just like anything that relies on the Internet, it needs an Internet connection and things like VPN or battery optimization features of phones can affect it. Like a lot of other apps, Microsoft Authenticator warns the user about turning off battery optimization, so make sure it's off for it.
