Forum Discussion
Microsoft 365 E5 Compliance license creating mailboxes for mail users (which we do not want)
VasilMichev - Apologies for the confusion - the issue I'm experiencing with the E5 Compliance is only impacting Mail Users.
"If you apply an Exchange license to those, any non-accepted-domain aliases will be stripped out of them, even if no mailbox is actually provisioned for the user."
I think that line describes our exact issue - even though we are not assigning an Exchange license to these users, when we assign any feature of the E5 Compliance license, it appears to assign a license to them, as the "Mail" tab for the user changes from "This user doesn't have an Exchange Online license" to listing all their Mail settings ("Mailbox Permissions", "Email apps", etc).
But again, the moment I remove E5 Compliance, it reverts back. I even removed every other license assigned to the test user, then only assigned "Microsoft 365 Advanced Auditing" and "Office 365 Advanced Discovery" from E5 Compliance, and it still strips out the Gmail address, and makes "domain.org" the primary SMTP.
Although when I did that it says "This user doesn't have an Exchange Online license" in the mail tab.
MicrosoftBrandon Hofmann do you mind telling me exact name of the Compliance offering you speak of? I expect it is to be found under Billing > Products & services in the M365 portal (this link should take you there).
Nino_Bilic - Thank you for your reply!
It's just listed as "Microsoft 365 E5 Compliance". The following are the apps that part of this subscription:
Azure Information Protection Premium P2
Customer Lockbox
Information Barriers
Information Protection for O365
Microsoft 365 Advanced Auditing
Office 365 Advanced eDiscovery
Office 365 Privleged Access Management
Premium Encryption in Office 365I did further testing, and found that "Azure Information Protection Premium P2" is the only app I'm about to turn on for mail users that won't change their primary SMTP address and strip out the non-accepted domain aliases.
"Premium Encryption in Office 365" I'm not able to turn on as it states that "Exchange Online (Plan 2)" is required, but that is the only one. All others I can turn on, but it removes the gmail address as stated in my previous replies.
Let me know if there is any additional information I can provide, thank you again!