Forum Discussion
messg spam from my office email to yahoo
when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min or 2min , the message fall to junk folder , can someone help me with this , or explain to me what going on
100 Replies
- I've been testing this pretty much every day with no change. Today when I sent to Yahoo it goes to Inbox. But when sent to AOL, it's still going to the spam folder.
dketterer1 Yes, same here: Yahoo delivered to inbox. Progress!
I mentioned previously that my wife's free Yahoo email worked, but that wasn't 100% true: it delivered the message to the inbox but when she opened it, it was flagged as spam but said it delivered it anyway as I was a known contact.
What we ended up doing is using a third party spam service we have as a smart host and that puts the messages back in inbox.
yahoo635 Adding my voice to the thread as we have the same issue. Interestingly, my wife and I both work at the same company but her free version of Yahoo mail receives work O365 emails fine, but my Yahoo Plus flags them all as spam.
This has only started happening recently, but when I run a recent spam email and an older non-spam email through 'mxtoolbox.com' they both get flagged as failing the 'SPF Authenticated' section due to a null DNS lookup.
We are having this issue as well with one of our O365 tenants that send email to end users, many of the recipients have yahoo.com accounts. In testing, i created a brand new yahoo.com email account and sent email to it from 3 different Microsoft O365 tenants, all 3 emails went directly to spam folder. Then i sent mail to this brand new account from an aol address and gmail an they went to the inbox. This tells me Yahoo is definitely filtering Microsoft mail directly to spam since this was a brand new yahoo.com email account. When i run the headers for the email i sent from Microsoft accounts through mxtoolbox header analyzer, all checks are perfect, spf, dmarc, dkim pass so i know there is nothing wrong with the configuratin. Does yahoo have any checks to run the headers through so you know why they are labeling the mail as spam? So are people opening tickets with Microsoft because you think their sending IP's are on blacklists? Curious as to why more people are not opening tickets with Yahoo... Since these are free accounts, will Yahoo even do anything? I couldnt find where to open a ticket with Yahoo...
- That's the problem with AOL/Yahoo- there is no free support, you need to sign up for a subscription for any sort of support. A poster on here did that and got nowhere (yet) unfortunately.
Some of us have tried submitting tickets here: https://senders.yahooinc.com/contact/- i just got this response from Yahoo.
Thank you for contacting Yahoo Postmaster.
I understand that your emails are incorrectly delivered to the customer's spam folder. I know how inconvenient it is to you. I'm happy to help.
I've reviewed your case and recently you may have noticed an increase in mail going to the spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please have your recipients mark the mail in the spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
I hope you find this information useful. Do not hesitate to reach out to us if you have any other questions!
Regards,
Christine
Yahoo Postmaster
- Our tenants have also been having an issue with Yahoo and AOL addresses. As of today, Hotmail addresses now seem to be an issue too. Looking at Glock Apps deliveribility reports confirms there's issues with outlook/hotmail addresses. Only unaffected "well known" address is gmail at this time. I have also logged a case with Microsoft to investigate, everything is pointing to their IP ranges finding their way on to a one or more blacklists.
I did some quick testing on Hotmail and Outlook.com accounts. I got mixed results- my fully setup corporate tenant sent the mail fine to my Inbox at both Hotmail and Outlook.com, however, my other personal and test tenants delivered the mail to the Junk Email folder at both Outlook.com and Hotmail.com. One of my tests from a specific tenant went to junk the first time and to my inbox the second time.
This is concerning, as it lends some credibility to Microsoft's culpability here- at least partially.
- Someone suggested to do a warmup for my inbox, but it looks like it a general issue that happened. so I don't thing warmup will help.
- u can check ur all outlook settings. u can do more personalized stuff their.
I figure I'd chime in on this because yesterday, 5/18/22, I spent a good deal of time searching for anyone who was having this issue.
We started hearing from clients that our mail was being sent to their junk/spam folder. After an hour or so of test mails, I discovered that all mail sent to AOL and Yahoo from Office 365 (and I tested with several different tenants) was ending up in the recipient's Spam folder after a minute or so.
I don't know why this is happening, so I can't offer a fix- but it WAS happening as of 5/18/2022- in case someone else stumbles on this post.
- mine is worst yahoo servers and other cant received any mails from my 365 account
