Forum Discussion
messg spam from my office email to yahoo
when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min or 2min , the message fall to junk folder , can someone help me with this , or explain to me what goi...
That's the problem with AOL/Yahoo- there is no free support, you need to sign up for a subscription for any sort of support. A poster on here did that and got nowhere (yet) unfortunately.
Some of us have tried submitting tickets here: https://senders.yahooinc.com/contact/
Some of us have tried submitting tickets here: https://senders.yahooinc.com/contact/
i just got this response from Yahoo.
Thank you for contacting Yahoo Postmaster.
I understand that your emails are incorrectly delivered to the customer's spam folder. I know how inconvenient it is to you. I'm happy to help.
I've reviewed your case and recently you may have noticed an increase in mail going to the spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please have your recipients mark the mail in the spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
I hope you find this information useful. Do not hesitate to reach out to us if you have any other questions!
Regards,
Christine
Yahoo Postmaster
Thank you for contacting Yahoo Postmaster.
I understand that your emails are incorrectly delivered to the customer's spam folder. I know how inconvenient it is to you. I'm happy to help.
I've reviewed your case and recently you may have noticed an increase in mail going to the spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please have your recipients mark the mail in the spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
I hope you find this information useful. Do not hesitate to reach out to us if you have any other questions!
Regards,
Christine
Yahoo Postmaster