Forum Discussion
DaveBarney
Apr 02, 2019Copper Contributor
Message Trace not working
As of this morning, Message Trace appears to be inoperable. Only full data from 4/1 and a very small amount of data from 4/2 is available. Anyone else seeing this?
AnujShroff
Apr 02, 2019Copper Contributor
DaveBarney Message Trace isn't working for me either. I don't see any results. It either spins forever or throws an error. Also the quarantine in outlook.office365.com/ecp spins forever showing nothing. The quarantine in protection.office.com seems to have 4/1 and a small amount of data from 4/2 which seems similar to what you described about message trace.
Apr 02, 2019
Does it say anything in your service status?
If not I would suggest creating a ticket with Microsoft!
Adam
If not I would suggest creating a ticket with Microsoft!
Adam