Forum Discussion

Chris Shane's avatar
Chris Shane
Copper Contributor
Jun 02, 2020
Solved

Message Trace details

Hello Community! Can anyone please tell me how I identify in a message trace; whether it is an email or a calendar invite that has been received. Background: User is receiving emails but not cale...
  • PeterRising's avatar
    Jun 02, 2020

    Chris Shane 

     

    Hi, this can quite often occur due to mailbox rules so I'd suggest that none are applied to the affected users mailbox first of all.

     

    I've just checked message trace in the Security and Compliance Center myself and the seems to be no way to tell the difference between a standard email message and an email invitation.  They look to continue the same trace information and simply say that the message was successfully delivered as shown below;