Forum Discussion
Bionicjoe
Jun 03, 2019Copper Contributor
Maintaining & Installing O365 as an Admin
Need help fixing and understanding how licensing O365 works.
I have been installing Office 365 on new PCs for users by logging in as me (an admin) and running a copy of the install file that downloads from Office.com when you click Install Software. I did not realize this was licensing each copy as me. So now I have run into the limit of 5 installs and users are being deactivated.
When I uninstall O365 on a user's PC and go back to office.com to re-install the only thing they can download and install is Skype for Business. Users are licensed properly & assigned to software properly in the Admin panel.
So how should I be installing Office 365?
I just tried running that install file as a user. It installed, but it's licensed as me again.
How do I correct licensing & get everyone activated?
Users run E1
I'm an E3 user (admin)
Some users are also using the Business Free apps for Bookings and Invoicing apps.
This is from a User's PC (license info redacted)
C:\Program Files\Microsoft Office\Office16>cscript ospp.vbs /dstatus
---Processing--------------------------
---------------------------------------
PRODUCT ID: XXX
SKU ID: XXXd4580
LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription1 edition
LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
LICENSE STATUS: ---LICENSED---
ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
REMAINING GRACE: 31 days (46079 minute(s) before expiring)
Last 5 characters of installed product key: ABCDE
---------------------------------------
PRODUCT ID: XXX
SKU ID: XXX18b6
LICENSE NAME: Office 16, Office16SkypeforBusinessEntryR_PrepidBypass edition
LICENSE DESCRIPTION: Office 16, RETAIL(Free) channel
LICENSE STATUS: ---LICENSED---
ERROR CODE: 0x4004FC05 (for information purposes only as the status is licensed)
ERROR DESCRIPTION: The Software Licensing Service reported that the application has a perpetual grace period.
Last 5 characters of installed product key: HFGHIJ
---------------------------------------
---------------------------------------
---Exiting-----------------------------
- Unfortunately E1 doesnt include the Office 365 proplus installs! Only online versions of them:
https://products.office.com/sv-se/business/office-365-enterprise-e1-business-software
You can distribute the installation in different ways! See here:
https://docs.microsoft.com/en-us/deployoffice/plan-office-365-proplus
But any user (with correct license) can log in as themselves and click install on up to 5 devices!
If this limit is reached, or you activated them unpurposelly, you can deactivate the licenses on devices:
(At the end)
https://www.uwec.edu/kb/article/uninstalling-office-and-deactivating-licenses/
- Unfortunately E1 doesnt include the Office 365 proplus installs! Only online versions of them:
https://products.office.com/sv-se/business/office-365-enterprise-e1-business-software
You can distribute the installation in different ways! See here:
https://docs.microsoft.com/en-us/deployoffice/plan-office-365-proplus
But any user (with correct license) can log in as themselves and click install on up to 5 devices!
If this limit is reached, or you activated them unpurposelly, you can deactivate the licenses on devices:
(At the end)
https://www.uwec.edu/kb/article/uninstalling-office-and-deactivating-licenses/- BionicjoeCopper Contributor
Thanks for the replies.
I was not here last year when the licenses were purchased, and had no idea E1 meant web apps only.That answers my question, but now I have a whole new set of problems. LOL *crying*
- BionicjoeCopper Contributor
Thanks. The first page took me to where I could buy O365 in Kroners. LOL
I did get a package created and can install it from a local share. That's great, and I think it will work better in the future.
However my local install on my PC is still not licensed properly. When I go to the portal
I deactivated one install from a user's PC.
Now when I have 4 installs under my account on the admin portal.
I installed from my image, but still only see 4 installs. And when I check my license with the tool it still says I am in the timebased period.I'm going to head over to the user's PC, uninstall, and reinstall with the package. Just to see where I get from there.
- Yeah! You need to buy a license that includes the desktop apps