Forum Discussion
Mailbox permissions for Azure HelpDesk users unavailable
Hi,
since a coupple of Weeks my "Azure Helpdesk" Users can't adit the "Mailbox permissions" in to Microsoft 365 Admin Center , it is just empty...
They have "Mail recipient" Access trought the "Exchange Recipient Administrator" Role in EAC and also through the EAC work, but till a couple of Weeks this also work through the MS 365 Admin Center.... do I miss some Access?
I know it is a Access problem, becasue I can :), but I cant finde the right Access they need.
Best Regards and Thanks for the Help
Mela
Can you try to reassign the permission?
- GMelaBrass Contributor
Kidd_Ip , OK thats interesting
I remove all Access
Szenario 1: User get the "Exchange Recipient Administrators" Azure Rolle.
Result: same as now, on Exchange admin center works, and ampty on the MS 365 Admin Center.
Szenario 2: User get " Mail recipients" Exchange Access trought the HekpdeDesk , or "Reciepent Manager" Role groups.
Result: I get "You don't have permission to view this information." on the MS 365 Admin Center, but I am allow again to manage it in the Exchange Admin Consol .....
have maybe nother Idea?
It need to be something with the Access because I can do that as GLobal Admin....