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Drew Wihl's avatar
Drew Wihl
Copper Contributor
Jul 24, 2017
Solved

Mail-Enabled Public folder cant receive external mail Error "misconfigured public folder mailbox"

Hi, I have one public folder that cannot receive External email but can receive internal email and receive a bounce back email with the error "misconfigured public folder mailbox".

 

I have checked it has anonamous create item permissions on it in powershell.

Could you advise anything else to check?

 

Where can you check the email address assigned to a public folder in powershell? 

 

Thank You

  • Might help if you post the full NDR message.

     

    To view the PF email addresses, use:

    (Get-Recipient name_of_PF).emailaddresses

    or

    (Get-MailPublicFolder name_of_PF).emailaddresses

     

    Are the users perhaps trying to send to a Secondary email address of the PF?

     

2 Replies

  • Might help if you post the full NDR message.

     

    To view the PF email addresses, use:

    (Get-Recipient name_of_PF).emailaddresses

    or

    (Get-MailPublicFolder name_of_PF).emailaddresses

     

    Are the users perhaps trying to send to a Secondary email address of the PF?

     

    • Drew Wihl's avatar
      Drew Wihl
      Copper Contributor

      Thanks, I could not find this command information.

       

      I have fixed the issue by setting the Primary SMTP address to a valid address using the command below:

       

      Set-MailPublicFolder -Identity "\E-Mail\BrandandCommunications\Communications" -EmailAddressPolicyEnabled $false -PrimarySmtpAddress communications@xxxx.co.uk

       

      Thank You