Forum Discussion

Copper Contributor

Jul 24, 2017

Solved

Mail-Enabled Public folder cant receive external mail Error "misconfigured public folder mailbox"

Hi, I have one public folder that cannot receive External email but can receive internal email and receive a bounce back email with the error "misconfigured public folder mailbox". I have checked...

exchange

office 365

VasilMichev
Jul 24, 2017
Might help if you post the full NDR message.

To view the PF email addresses, use:
(Get-Recipient name_of_PF).emailaddresses
or
(Get-MailPublicFolder name_of_PF).emailaddresses

Are the users perhaps trying to send to a Secondary email address of the PF?

VasilMichev

MVP

Jul 24, 2017

Might help if you post the full NDR message.

To view the PF email addresses, use:

(Get-Recipient name_of_PF).emailaddresses

(Get-MailPublicFolder name_of_PF).emailaddresses

Are the users perhaps trying to send to a Secondary email address of the PF?

Drew Wihl

Copper Contributor

Jul 25, 2017

Thanks, I could not find this command information.

I have fixed the issue by setting the Primary SMTP address to a valid address using the command below:

Set-MailPublicFolder -Identity "\E-Mail\BrandandCommunications\Communications" -EmailAddressPolicyEnabled $false -PrimarySmtpAddress communications@xxxx.co.uk

Thank You