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Mail approver gets vote option instead of the approve/reject options
Hi all, i have an issue with 1 of my users, hes an approver on couple of DDL mail addresses, and until a few days ago he could approve or reject emails to those ddls without issues. I'm not sure wha...
yep we worked with MS yesterday and they got it fixed. 🙂
I still have the Tech support looking at it, hopefully they will be able to get to the bottom of it and I will share any info I get. At the moment I have had to send a 'fiddlercap' capture recording and they are now looking at source code and contact logs etc. It is annoying as I have been unable to forward genuine emails and have literally had to send screengrabs of the email to recipientsRM-VG
Found a fix!!!!! Go into the Outlook web app and select "Group into Conversations". It works!! I found this fix on another thread where someone just tried every selection and setting until it workd.
- It's working here too ! Nice. Thanks !
- Have you been able to test that recipients are receiving the email after it is approved? Does not appear to be working.
- I had a call with Microsoft just now and we were about to replicate the issue again for their tech team. However when I looked for the example emails, the vote option had gone and had been replaced by the correct approve/reject buttons. It seems the issue has resolved itself due to some kind of update perhaps?? I have left the issue open as I could not test the approve/reject buttons due to the emails being expired, but it seems promising. Be interesting to hear if others have the same.
