Forum Discussion
ascribe
Sep 13, 2025Copper Contributor
Macros crashed Word, then disappeared, now back again but not working
My problem started with a few macros in Word (Office 365) crashing Word, then the list macros, while still showing up with Alt+F8, disappeared from VBA. I played around with templates and such, and n...
emmajohn
Sep 30, 2025Copper Contributor
Hey there! Ugh that sounds sooo frustrating😐
1st
Check Macro Security Settings:
- Go to File > Options > Trust Center > Trust Center Settings
- Click on Macro Settings
- Make sure it's not set to "Disable all macros without notification" try selecting "Enable all macros"
- temporarily just to test
- Click OK and restart Word
2nd
- Since you mentioned templates, your Normal.dotm file might be corrupted:
- Close Word completely
- Press Windows Key + R, type %appdata%\microsoft\templates and press Enter
- Rename "Normal.dotm" to "Normal_old.dotm"
- Restart Word - it will create a fresh Normal template
3rd
- Sometimes add-ins interfere:
- File > Options > Add-ins
- Look at the list of active add-ins
- Try disabling them temporarily to see if macros work
4th
- Let's test if it's Word itself or something in your configuration:
- Hold Ctrl while opening Word
- Click "Yes" to start in Safe Mode
- See if you can run macros there - if yes, then it's an add-in or template issue
Give these steps a try and let me know what happens...... Start with the security settings since that "administrator" message is the most immediate blocker. We will figure this out together..........🙂🙂