Forum Discussion
Aus-MHCD
Mar 31, 2021Copper Contributor
Local Outlook Client stop updating Group inboxes
As seen on Spiceworks we and many other organizations are seeing this issue in the last few months: https://community.spiceworks.com/topic/2290594-office365-group-does-not-update-in-outlook-desktop-...
Kennard1969
Apr 14, 2023Brass Contributor
AKSmedley, there was a bug in a recent update to the 365 apps that busted something in Outlook and screwed up the groups folders. Try to update the app — when I updated today, it downgraded the version and the groups functionality was restored.
AKSmedley
Apr 14, 2023Copper Contributor
I rolled back my build 2 days ago to Version 2303 (Build 16227.20258) because that is the same build as my local computer where they show up just fine. The RDS was on 20280, but it says it's still on 20258 now and when I hit update it tells me I'm already up-to-date. But group functionality has not been restored. It restored briefly when I rebuilt the profile, but when I say briefly I truly mean briefly. Maybe 5 minutes. I'm running the officec2rclient.exe /update user updatetoversion=16.0.16130.20332 now to see if it works for me.
After going back 20332, it's working again. Although I still can't mark them as read for some reason. However, the version history says there are a couple builds between then and now and mine only broke 20280 was released. I noticed it Monday morning. So it's weird I had to go that far back.