Forum Discussion
Local Outlook Client stop updating Group inboxes
This has been occurring to me since Monday. Users who are Members of the group have no problems, I am the Owner of the group. There was a co-owner of the group that was also experiencing problems, I changed her to a regular member and everything works fine for her now. Mine however still does not update on my remote desktop (Windows Server 2016), however on my local Windows 11 machine, everything is fine. I use the remote desktop 90% of the time, so I need it to work there.
I have also rebuilt my profile this morning, and no change for me. Still doesn't work on remote desktop.
AKSmedley, there was a bug in a recent update to the 365 apps that busted something in Outlook and screwed up the groups folders. Try to update the app — when I updated today, it downgraded the version and the groups functionality was restored.
- AKSmedleyApr 14, 2023Copper Contributor
I rolled back my build 2 days ago to Version 2303 (Build 16227.20258) because that is the same build as my local computer where they show up just fine. The RDS was on 20280, but it says it's still on 20258 now and when I hit update it tells me I'm already up-to-date. But group functionality has not been restored. It restored briefly when I rebuilt the profile, but when I say briefly I truly mean briefly. Maybe 5 minutes. I'm running the officec2rclient.exe /update user updatetoversion=16.0.16130.20332 now to see if it works for me.
After going back 20332, it's working again. Although I still can't mark them as read for some reason. However, the version history says there are a couple builds between then and now and mine only broke 20280 was released. I noticed it Monday morning. So it's weird I had to go that far back.