Forum Discussion

Copper Contributor

Jun 01, 2020

Links to Excel documents on SharePoint are downloading instead of opening in app or browser

I was posting about this on a different thread but was asked to start a new feed (https://techcommunity.microsoft.com/t5/office-365/links-to-sharepoint-document-in-excel-opens-in-browser/td-p/183028#...

Copper Contributor

Jun 01, 2020

80Mark80 Thanks for checking. We just had Office 365 update and direct links in e-mails do look to be opening in the app now (YAY!) but tried the link in Teams again and it still downloads. PowerPoint file link in Teams downloaded also. Looks like Microsoft is "fixing" issues like this slowly, but surely.

We do not use the Edge browser, really and it looks like we have an older version (Microsoft Edge 42.17134.1098.0) but that is controlled by our IT department. Why would that have an impact?

80Mark80

Copper Contributor

Jun 01, 2020

ShelliG_N It probably won't have an effect on your issue, but that is the browser that I have been testing with--if you were using the older version of Edge, it might have different functionality, like downloading instead of opening a file.

Good luck.