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ShelliG_N's avatar
ShelliG_N
Copper Contributor
Jun 01, 2020

Links to Excel documents on SharePoint are downloading instead of opening in app or browser

I was posting about this on a different thread but was asked to start a new feed (https://techcommunity.microsoft.com/t5/office-365/links-to-sharepoint-document-in-excel-opens-in-browser/td-p/183028#...
microsoft teams
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80Mark80's avatar
80Mark80
Copper Contributor
Jun 01, 2020

ShelliG_N Hi, Thanks for creating the new thread. I have tried to duplicate your experience of having the file download instead of opening in the desktop app, Excel in this case, but haven't been able to duplicate it.

 

I tried a link from an email message, which looked like this:

https://mySharePointSiteName/sites/Ops/Shared Documents/IT/SampleFileName.xlsx

and it opened in the Excel desktop app.

 

I'm sorry not to have any more suggestions. Perhaps if you are using the older version of Edge (pre-version 80) you might try the latest version? Hard to do if you don't control your IT environment.

  • ShelliG_N's avatar
    ShelliG_N
    Copper Contributor
    Jun 01, 2020

    80Mark80 Thanks for checking.  We just had Office 365 update and direct links in e-mails do look to be opening in the app now (YAY!) but tried the link in Teams again and it still downloads.  PowerPoint file link in Teams downloaded also.  Looks like Microsoft is "fixing" issues like this slowly, but surely.

     

    We do not use the Edge browser, really and it looks like we have an older version (Microsoft Edge 42.17134.1098.0) but that is controlled by our IT department.  Why would that have an impact?

    • 80Mark80's avatar
      80Mark80
      Copper Contributor
      Jun 01, 2020

      ShelliG_N It probably won't have an effect on your issue, but that is the browser that I have been testing with--if you were using the older version of Edge, it might have different functionality, like downloading instead of opening a file.

       

      Good luck.

      • Krista2390's avatar
        Krista2390
        Copper Contributor
        Oct 26, 2022

        80Mark80 Has anyone solved this mystery. I have tried all of the suggestions. I have a list created, and within the list, one of the columns is a hyperlink to an excel document. I am using Chrome. I did try switching by default browser to Edge, and the link still did not open in the desktop app. My site and library setting both open in the client application. Here are two different versions of my link. The names are changed for security purposes.

         

         /:x:/s/GeneralLedger/ERCDbES6nmxIlrhiu8bJ1ywBd_toWexQAmV2AUwwk-F2aw? https://caljc.sharepoint.com/sites/TCFASGeneralLedger/Lists/GL%20Leads/AllItems.aspx

         

         

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