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tpressaz's avatar
tpressaz
Copper Contributor
Apr 23, 2020

Knowledge Management Solution

I work for a large utility in AZ and I am trying to solve a basic problem for my leadership team.  I am looking for a simple straight forward solution for centralizing resources (knowledge) for a leader.  I don't want a solution to re-create content, rather I'm looking for a single place that links to multiple sources of content maintained by other departments.  Consider my solution as the "Hub" and the "Spokes" link to numerous resources on other sites.

SharePoint may be an option, but I'd like more insight in either developing a solution or finding ready to go software tailored for our needs.  I looked at Project Cortex Seth_Patton , but need more guidance.  Any input would be appreciated.  Thanks!

tpressaz

3 Replies

  • IlinaK's avatar
    IlinaK
    Copper Contributor
    Hey tpressaz,

    It sounds like you're working on a really interesting project! If you're looking to centralize resources without having to recreate content, GPT for Confluence and SharePoint by Enterprise Bot might be a good fit. It essentially acts as a "hub" by integrating information from various sources, including Confluence articles and SharePoint, and makes it all accessible through platforms like Slack, Teams, or your internal Wiki. The best part is that it can retrieve information quickly and accurately, without needing any extra training.This could streamline access for your leadership team by linking all those "spokes" directly to your centralized hub. If you're exploring options like Project Cortex, this could be a complementary solution or even an alternative depending on your specific needs.

    https://www.enterprisebot.ai/solutions/knowledge-management

    Hope this helps, and good luck with your project!
  • PaulaSillars's avatar
    PaulaSillars
    Iron Contributor

    tpressaz 

    Our organisation uses Sharepoint and we have a OneNote Handbook linked to our Organisation Hub which contains all our company procedures, processes, IT how to Guides, Compliance and so for.  

     

    It's used by new staff to familiarise themselves with the company and as as a reference manual for existing staff.

     

    Something like that might work for you as you can place content in it or put in links to external content.

    • tpressaz's avatar
      tpressaz
      Copper Contributor

      PaulaSillars 

      Thanks Paula for your response and information on using OneNote with SharePoint as a possible solution.  I am very familiar with both applications and may end up going this route.  Thanks!

      Tom

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