Forum Discussion
Inna Chigareva
Jul 26, 2017Copper Contributor
Junk E-mail Settings for Shared Mailboxes
Hi, We started to receive all email for our shared inbox to junk folder. I have set some of them as safe senders, but it didn't help. How can I check/amend junk settings for our shared mailboxes ...
TonyRedmond
Mar 26, 2024MVP
Implementing a common set of blocked sites is quick and easy for an administrator to do with PowerShell and is a better use of their time than mastering the archaic details of licensing. Or better again, don't allow end users to maintain safelists and depend on tenant-wide blocklists instead. https://practical365.com/junk-email-options/
fmccourryhollandcompu
Mar 26, 2024Copper Contributor
Apparently my sarcasm has eluded you. My time is better spent on fixing broken Microsoft patches that take down domain controllers, not managing end user emails. Why can't Microsoft implement a way in Outlook for a shared mailbox junk email options to be managed the end user? You may not trust your users that much, but I like giving them options. I don't need to micromanage my users, I need to micromanage my servers, firewalls, switches, you know, the things that help my users stay productive. I find it annoying that MS constantly moves more and more to the admins, simply because they refuse to complete and test their applications and patches. You are correct on one thing, their licensing is archaic.
All of that said, Your solution for administrators is commendable, workable and useful. It's just a shame that this is another responsibility dumped on admins due to lack of care and completeness by the developers at Microsoft.
All of that said, Your solution for administrators is commendable, workable and useful. It's just a shame that this is another responsibility dumped on admins due to lack of care and completeness by the developers at Microsoft.
- TonyRedmondMar 26, 2024MVPI don't think of it like that. Microsoft 365 is a broad church and many of the management settings seem to be tailored for small to medium tenants rather than enterprise tenants. But PowerShell and other automation tools are available to tailor management to the needs of the tenant. You can decide to use them or not, just like you can decide to use Microsoft 365 or not. I suspect that there's no bright cloud that's perfectly balanced between user and administrator requirements waiting outside Microsoft 365.
More of my sparkling advice is available in https://gum.co/O365IT/