Forum Discussion
Junk E-mail Settings for Shared Mailboxes
Hi, We started to receive all email for our shared inbox to junk folder. I have set some of them as safe senders, but it didn't help. How can I check/amend junk settings for our shared mailboxes ...
Same problem, most external email -> shared mailbox went to spam.
This (below) worked for me, I call it a: partial (warning: - choice of 2 evils -) solution
Exchange Admin Center -> Mail Flow -> Rules
... Add a Bypass Spam Filtering: is sent to '<shared box>' (select from list)
... ... Set the spam confidence level to: Bypass (-1)
(I tried other levels, only Bypass worked)
So yeah, you will let actual spam in too, but it's either that or lose email. (email client should help mitigate against some spam).
Absolutely still need ms to fix this bug properly.
- Here is a possible alternative: https://www.ivasoft.com/fromjunktoinboxflow.shtml
