Forum Discussion
Issues with Office 365 Encryption
Hello all, We have configured OME for our company recently, but we are running into an issue when recipients attempt to open the message in one scenario. When we send an encrypted message fro...
If the issue is with only one recipient this could be a browser cache issue on their end wherein the recipient could already be logged in to a different account, ask them to open the email on a different browser or incognito window and then check.
If the issue is with multiple recipient ask the sender to configure a fresh account on Outlook and check.
Regards
https://www.o365cloudexperts.com/enterprise-mobility-security-e3/ Expert