Forum Discussion
ljblackhall
Jun 12, 2024Copper Contributor
Is there something wrong with M365 spam filtering?
Hi All, I work for a small MSP and have received multiple reports of legitimate mail being flagged as spam by 365 and sent to the recipient's Outlook Junkbox, seemingly at random. It's happen...
mmccloy
Jun 24, 2024Copper Contributor
ljblackhall I've been seeing the same thing - valid incoming mail from outlook hosted domains being sent to junk, and recipients of our mail saying they cannot find our messages. I tried opening a ticket with MS but got nowhere, just the same recommendation to ask people to mark our mail as not junk, which we have done but no indication of what's really going on. Definitely something up in the system.