Forum Discussion
iPhone users bombarded with O365 login prompts
Hi All, I have a group of users with iPhones, some of them using Outlook some of them using iOS mail. All of the users have enforced MFA and 2 email accounts. Every few days to few weeks they ge...
ITGuy337 Make sure you are forcing your Apple users to authenticate with OAuth. And you have to fast-switch over to the authenticator app to hit the approve so that Apple doesn't put the settings app to sleep. The settings app won't pick up the approval if asleep. (That's my theory)
Greg Wilkinson Thanks for the tip. Yeah switching to the app quickly is definitely part of the issue. It is set to send a notification but sometimes it doesn't show or the user misses it.
This group of users aren't particularly savvy to make things worse, I still have to tell them every time to rest their finger on the sensor, don't press on it to give it your fingerprint 
Appreciate your time, thanks again.