Forum Discussion
PCHealer
Aug 16, 2022Brass Contributor
IOS Outlook App - All Calendars are hidden
We have a user whereby she us trying to view her own Calendar inbox. but is getting the error "All Calendars are hidden. Have tried to uninstall app and re-isntall didn't work Have tried to ope...
- Aug 22, 2022After som testing and reading articles we found that it was "App Protection policies"
It works by disabling the policy for the affected user, syncing and relogging in the outlook app.
It seems to be something with the Intune App SDK(microsoft can't figure out how to update there own apps) article here:
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-update-to-the-latest-intune-app-sdk-for-ios-to/ba-p/3591456
KasperHauge
Aug 17, 2022Copper Contributor
Are your phones controlled by any MDM? If not, we maybe can exclude that part from our side.
Have you tried on the iPhone reset options, resetting all settings on the device? Not a completely wipe, but just clearing the settings? Think the solution shall be found in a setting somewhere...
Tiemen_de_Wilde
Aug 17, 2022Copper Contributor
Any update on this. We have also a user with the same problemen on two Apple devices (phone and tablet). KasperHauge, do you use app protection policies?
- KasperHaugeAug 17, 2022Copper Contributor
- Tiemen_de_WildeAug 18, 2022Copper ContributorCannot really read it but it is simular.
- KasperHaugeAug 17, 2022Copper Contributor
Tiemen_de_Wilde I'm afraid not 😞
Yes, we do use app protection policies, but at the moment only blocks if device is rooted or user is disabled, and only warning when not updated or passwordless. We manage ruffly 8-9.000 devices, but untill now, the problem has been seen on only 7-8 devices. Most of them solvable, by doing what I mentioned earlier. The rest we can not figure out 😞