Forum Discussion
abbas_jaffarali
Jan 19, 2025Copper Contributor
Integrating Microsoft Groups and Team Channels
We have a Shared Inbox called mailto:email address removed for privacy reasons that is shared with me and a member of the company. I'd like to convert this into a Microsoft Group to use it internall...
Kidd_Ip
Nov 24, 2025MVP
May consider below:
- Create a new Microsoft 365 Group with the same members as your shared mailbox.
- Assign the desired email alias.
- Add a Team to that Group.
- To allow chat + channels in Teams.
- Migrate email content from the shared mailbox into the new Group mailbox.
- Use Teams channels for files handling