Forum Discussion
OneTechBeyond
Jun 02, 2018Iron Contributor
Impacts of changing default domain in Office 365 tenancy?
A client of mine has decided to change their company name and default email domain, an I have a few questions about what this impacts. Can I simply add the new domain to my current Office365 te...
Victor Camacho
Aug 15, 2018Copper Contributor
Hi Robert,
Just curious on what happened.
100% cloud e-mail client changed company name and domain. Client wants e-mail coming from new domain.
I went to change in Admin screen and was told it would change everybody's log in. Decided to wait so I could plan for all phone and tablet changes for users.
One week later went in and now Admin center lets me change individually. (Better for me honestly, do not want to have everybody set their e-mail up again.)
I did a test and user stayed connected through Outlook from old domain.
So, did you have to remove Outlook account and just redo it?
I figured this would be the procedure on phones but not sure about desktop.
If you can, let me know what happened.
Thanks,
Victor