Forum Discussion

Anonymous's avatar
Anonymous
Jan 24, 2018

IMAP Migration to Shared Inbox

Is there anyway to migrate an IMAP mailbox to a shared inbox? I've seen a solution where the Shared Inbox gets assigned a licence, is migrated, then unlicenced. Is this the only way to do it without ...
admin
office 365
Maurits Knoppert's avatar
Maurits Knoppert
Iron Contributor
Aug 28, 2019

Hello Robin,

 

Is the IMAP mailbox in the same tenant as the Shared MAilbox? If yes then you can update a mailbox to a shared mailbox otherwise you need the migration with a CSV file.

 

Robin Hollington 

tunesteve's avatar
tunesteve
Copper Contributor
Jan 06, 2020

Maurits Knoppert

I have the same request! i have 20 odd IMAP 1emails (Cpanel type) and want to consolidate the domain and email into office 365

i have done the domain portion...all good! next

as i understand it, you can migrate imap only to a the extra same email box so:

               user1@email.com ---> user1@email.com 

and you need a real email on office365 side - so you have to buy or assign a license.

and only after days of syncing and waiting for the migratation to give "sucess" then you can convert that email to a shared email - you can then remove the license you bought! oh and as i understand it you can't remove the user that is attach to the shared email account - so you end up with user accounts that you don't necessarily need

 

what i would like to see is:

user1@email.com,user2@email.com,user3@email.com --> oldusers@email.com (shared)

Resources