Forum Discussion
Karl Jay
Mar 06, 2018Copper Contributor
I can't receive any e-mails on Office 365 outlook.
I sent an email from my brand new Outlook account in order to test it. I sent it to my other email account and it worked. I sent a reply to test going the other way, it failed. Gave me the error: ...
Deleted
Mar 06, 2018So let me get this straight. You just setup office 365 and sent an email to a Outlook.com personal account but can’t reply? Is your MX setup for your new domain? Is it an onmicrosoft email that it came from or a custom domain?
- Karl JayMar 06, 2018Copper Contributor
Update: After trying every option I can think of, it looks like it's not allowing me to save addresses in the Settings->Junk Email->Safe Senders.
I enter the address, click add, click save and I see it in the lower box. But when I leave and come back, it's gone.
I've tried adding contacts and that works, but I can't add to the Safe Senders (or at least it doesn't keep them saved)
- showallaFeb 18, 2019Copper Contributor
thank you I am not quite sure if my e mail works
- Karl JayMar 06, 2018Copper ContributorActually it's the other way around. I setup Outlook.com and sent an email from there to my other email account (web based mail.com account). It worked. I then wanted to check if Outlook would get the reply and it failed with the 550 error.
I just tried the same test to a Gmail account on my device and the same problem.
I can go into outlook and send and email, but when I try to reply back it fails.
If you want, give me an email, I'll send you one and you'll probably get the same error.- showallaFeb 18, 2019Copper Contributor
my e mail is momajames091@btinternet.com