Forum Discussion
Michał Kiełtyka
Sep 06, 2017Copper Contributor
I can't receive any e-mails on Office 365 group's e-mail address and can't even delete the group
Few days ago, I created an Office 365 group. I can't receive any e-mails on that group's e-mail address. When I send something from my private e-mail I get response from postmaster@airly.eu which say...
- Sep 06, 2017
Thank you for your answers. The problem has been solved with help from Microsoft Support.
For anyone experiencing the same, execute these commands in Windows Azure Active Directory:
Set-ExecutionPolicy Unrestricted -Force $User = Get-Credential Connect-MsolService -Credential $User Get-MsolGroup Remove-MsolGroup -ObjectID d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6
Where d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6 is just an example of ObjectID of the bugged group shown on the list from the previous command.
TonyRedmond
Sep 06, 2017MVP
Ok. Let's leave this to the support people to sort out as they can access the info to see what is going on.
Michał Kiełtyka
Sep 06, 2017Copper Contributor
Thank you for your answers. The problem has been solved with help from Microsoft Support.
For anyone experiencing the same, execute these commands in Windows Azure Active Directory:
Set-ExecutionPolicy Unrestricted -Force $User = Get-Credential Connect-MsolService -Credential $User Get-MsolGroup Remove-MsolGroup -ObjectID d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6
Where d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6 is just an example of ObjectID of the bugged group shown on the list from the previous command.
- v4victoryJun 29, 2024Copper Contributor
Michał Kiełtyka I have been following this thread and tried these steps but unable to resolve it. Long time google workspace user and fist business a/c with Microsoft. I am mainly using OWA on my Macbook.
Spent countless hours and still doesn't work. we all folks in the same domain can receive emails. But any external emails from other business accounts or gmail doesn't come through. All settings appear to be just fine.
The email came to my personal a/c after 24 hrs:
The response was: The recipient server did not accept our requests to connect. For more information, go to https://support.google.com/mail/answer/7720 [qubitflow.io 44.206.110.99: timed out]
any help? - TW001Mar 19, 2022Copper Contributor
I am wondering if this command is for deleting the group?
- TonyRedmondSep 06, 2017MVP
It's good that the problem is resolved, but it would be better if you understood why the problem occurred in the first place. Did Microsoft support figure things out or did they fix the issue by simply blowing away the group object in Azure Active Directory? Although effective, it seems an odd approach to me - kind of like using the famous ADSIEdit utility to remove the object for Exchange servers you no longer want by performing "brain surgery" on Active Directory...