Forum Discussion
I can't receive any e-mails on Office 365 group's e-mail address and can't even delete the group
Thank you for your answers. The problem has been solved with help from Microsoft Support.
For anyone experiencing the same, execute these commands in Windows Azure Active Directory:
Set-ExecutionPolicy Unrestricted -Force $User = Get-Credential Connect-MsolService -Credential $User Get-MsolGroup Remove-MsolGroup -ObjectID d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6
Where d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6 is just an example of ObjectID of the bugged group shown on the list from the previous command.
I'm assigned to 'contact' group in Admin center but I can't see that group in OWA:
I'm assigned to 'apirequest' group as well which works OK.
Here's a screenshot from Admin center:
Here you can see bugged 'contact' group.
And here is 'apirequest' group which works fine:
OK, and you're testing with a Gmail account - which means that the group properties have to allow it to accept email from another domain. I can't send email to contact@airlysensors.onmicrosoft.com either because your tenant won't accept the message.You should check the value of the group's RequireSenderAuthenticationEnabled property. If it is True, it means that only authenticated senders can send messages to the group. If False, anyone from any domain (including Gmail) can. It could be as simple as that...
Get-UnifiedGroup -Id Contact | Fl RequireSenderAuthenticationEnabled
- hi. where do i check value of RequireSenderAuthenticationEnabled on MacOS Office Web App setup?
Michał Kiełtyka I have been following this thread and tried these steps but unable to resolve it. Long time google workspace user and fist business a/c with Microsoft. I am mainly using OWA on my Macbook.
Spent countless hours and still doesn't work. we all folks in the same domain can receive emails. But any external emails from other business accounts or gmail doesn't come through. All settings appear to be just fine.
The email came to my personal a/c after 24 hrs:
The response was: The recipient server did not accept our requests to connect. For more information, go to https://support.google.com/mail/answer/7720 [http://qubitflow.io/ http://44.206.110.99/: timed out]
any help?I am wondering if this command is for deleting the group?
It's good that the problem is resolved, but it would be better if you understood why the problem occurred in the first place. Did Microsoft support figure things out or did they fix the issue by simply blowing away the group object in Azure Active Directory? Although effective, it seems an odd approach to me - kind of like using the famous ADSIEdit utility to remove the object for Exchange servers you no longer want by performing "brain surgery" on Active Directory...
Thank you for your answers. The problem has been solved with help from Microsoft Support.
For anyone experiencing the same, execute these commands in Windows Azure Active Directory:
Set-ExecutionPolicy Unrestricted -Force $User = Get-Credential Connect-MsolService -Credential $User Get-MsolGroup Remove-MsolGroup -ObjectID d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6
Where d7e7f7g7-a6a6-4444-b9c9-h1g2f3e4d5c6 is just an example of ObjectID of the bugged group shown on the list from the previous command.
- Ok. Let's leave this to the support people to sort out as they can access the info to see what is going on.
Result of the provided command:
PS C:\Windows\system32> Get-UnifiedGroup -Id Contact | Fl RequireSenderAuthenticationEnabled The operation couldn't be performed because object 'Contact' couldn't be found on 'DB6P195A002DC03.EURP195A002.PROD.OUT LOOK.COM'. + CategoryInfo : NotSpecified: (:) [Get-UnifiedGroup], ManagementObjectNotFoundException + FullyQualifiedErrorId : [Server=HE1P195MB0123,RequestId=38412ee6-7254-4781-9894-9b645839ed5e,TimeStamp=2017-09-0 6 12:05:18] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 1050376C,Microsoft.Exchange.Management.Reci pientTasks.GetUnifiedGroup + PSComputerName : outlook.office365.comI tried with lowercase 'contact' either. The same error.
'contact' group settings in Admin center:
And please bear in mind that I'm not able to delete the group (it reappears) as well as receive any e-mails. I'm trying to resolve the problem since Monday or before, so it's not something that would resolve itself over time.Microsoft Support just called me, they were sorry that it took so long, we were talking about the problem and I'm waiting now for some commands that I should execute in PowerShell since they had similar problem few weeks ago.
Sometimes it takes a little while for OWA to display a new group. Because you can see it in Office 365 Admin, the group does exist in the directory, so that's fine.
