Forum Discussion
jorgecg
Feb 28, 2023Copper Contributor
I can't add an O365 email to Outlook desktop client but I can access it from the web
I can't add a O365 to Outlook desktop client but I can access from the web This a weird thing, whenever I try to add in Outlook from File > Add Account I get the message "Something went wrong and...
jorgecg
Mar 02, 2023Copper Contributor
FcoManigrasso thanks for the reply.
I forgot to mention that this is corporate.
In the outlook app I have my personal e-mail but I can't add another account, it is not an SPA, just a "normal" mail. Is it possible to do that? Last year work perfectly and all January and February 2023. My boss can use it but I can't.
I contacted IT from my company but I'm desperate and looking for answers everywhere.
FcoManigrasso
Mar 03, 2023Iron Contributor
Hi jorgecg,
If it was working until now maybe it's simply a client issue. Ensure that Outlook is up to date and try to perform a quick office repair. Using "SARA" as suggested in my first reply could also help.
If you need further assistance, then please reach me by private message in order to get more specific details.