Forum Discussion
Solved
I cannot delete 'personal' account and office keep asking me which one I want to use
Hello, When trying to login for example to Word, after inputing my email address, I got popup with "It looks like mail is used with more than one account" (https://support.microsoft.com/en-en/help/1...
Sure, understood. It is confusing for a lot of people.
Here's how you can stop that prompt. Follow this article
https://support.microsoft.com/en-gb/help/11545/microsoft-account-change-personal-email-addressIf you never use it, you can completely delete that personal account.
Hope that helps answer your question.
Best, Chris
Chris, you got it! :)
I was a bit afraid to delete account since the notification that I will lost everything from exchange and apps etc., but I wasn't aware that is a separate thing. Now everything works like a charm. Thank you very much - this should be more clarified like
To change the email address of your personal (it won't affect your work or school account) Microsoft account, follow these steps:
:D
I have the exact same issue as you, found it very annoying. Will try this fix!