Forum Discussion
Mateusz Szuter
Jan 23, 2019Brass Contributor
I cannot delete 'personal' account and office keep asking me which one I want to use
Hello, When trying to login for example to Word, after inputing my email address, I got popup with "It looks like mail is used with more than one account" (https://support.microsoft.com/en-en/help/1...
- Jan 23, 2019
Sure, understood. It is confusing for a lot of people.
Here's how you can stop that prompt. Follow this article
https://support.microsoft.com/en-gb/help/11545/microsoft-account-change-personal-email-addressIf you never use it, you can completely delete that personal account.
Hope that helps answer your question.
Best, Chris
Jan 23, 2019
If you can log into that site that should be your Microsoft Account - your personal account which you should be able to delete or change the username to something different than your work account on 365
Best, Chris
Best, Chris
Mateusz Szuter
Jan 23, 2019Brass Contributor
Chris, you got it! :)
I was a bit afraid to delete account since the notification that I will lost everything from exchange and apps etc., but I wasn't aware that is a separate thing. Now everything works like a charm. Thank you very much - this should be more clarified like
To change the email address of your personal (it won't affect your work or school account) Microsoft account, follow these steps:
:D
- StopHarassingMeMSJan 20, 2023Copper ContributorI have the exact same issue as you, found it very annoying. Will try this fix!