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I cannot delete 'personal' account and office keep asking me which one I want to use
Hello, When trying to login for example to Word, after inputing my email address, I got popup with "It looks like mail is used with more than one account" (https://support.microsoft.com/en-en/help/1...
Sure, understood. It is confusing for a lot of people.
Here's how you can stop that prompt. Follow this article
https://support.microsoft.com/en-gb/help/11545/microsoft-account-change-personal-email-addressIf you never use it, you can completely delete that personal account.
Hope that helps answer your question.
Best, Chris
I can normally login on both sites, outlook one just asks me if I want to login with my work or personal account (first it asks for email, i put my work@domain.com, and then asks which account use). I want to get rid of that. I don't have any problems using my work account, it's just annoying that I have to choose every time, when I don't recall creating personal account. And even if, where is the option to delete it?!
I've never had outlook or hotmail.
Sure, understood. It is confusing for a lot of people.
Here's how you can stop that prompt. Follow this article
https://support.microsoft.com/en-gb/help/11545/microsoft-account-change-personal-email-address
If you never use it, you can completely delete that personal account.
Hope that helps answer your question.
Best, Chris
Thanks, but you know, I've posted exactly same article in my post with adnotation why it doesn't work for me...
- Sure,
https://account.microsoft.com/account - can you log into this with a personal account with the same username as you log in to your work account? If you can't and you have another Microsoft Account address where you can log in, is your work address an alias of that?
If you can't find it anywhere, my recommendation is to raise it to support in order to locate the Microsoft Account that username is in or linked to.
Best, ChrisWhen I'm logging in on site https://account.microsoft.com/account it doesn't ask whether account i want to log in, it just log in.
I will try with support then, thank you Christopher
