Forum Discussion
How to run a Summary report Message Trace on a Custom time range?
I'm trying to run a message trace for 2022-12-22 and 2022-12-23 to see what happened to some messages a vendor claims were sent. When I put these dates in, I get an info message that says "If you choose a time range of more than 10 days, you'll only be able to view the results in a downloadable CSV file.". Clearly that's wrong and the time range is less than 10 days, but nevertheless the option for Summary report gets disabled. Is there some trick to get it to calculate the time range correctly?
I tried submitting the CSV option 30 minutes ago and it still lists as "Not started". It's literally thousands of times slower than the instant online option that's normally available for short time ranges.
- What they mean is "older than 10 days", not a time range greater than 10 days. And yes, it's slower as it run asynchronously on the server. You will get an email notification once it's finished.
- This is ridiculous. So anything older than 10 days even if you specify it down to a 30 minute window needs to wait hours to get the report. So i have no way to actually check in real time some of these issues. If i have the date and time the message was sent i should be able to specify that and the console should be able to come back with the message details in real time.
Please address MS. i get if wantint to look at 10 days worth of mail why that takes so long. but do not get it if i just set the date to the past by more than 10 days that it takes just as long as searching 10 full days of mail. oh well another MSism
I thought the end result is yes both on 10 days and take times for the report generation
