Forum Discussion
mattm1175
Sep 18, 2019Copper Contributor
How to escalate a ticket
I have been stuck and I feel like I'm not getting any feedback or help. This issue I am having is becoming higher and higher priority as more and more users are being affected. I have have two relate...
Paras Dodhia
Sep 18, 2019Iron Contributor
Tell them that is affecting production users, business productivity - also get in touch with there managers, and secondary team mates - contact information is usually in the email mattm1175