Forum Discussion
Mark Weusten
Nov 09, 2017Copper Contributor
How can I escalate issues in Office 365?
I have had a support case running with 365 for a couple of weeks. They close the ticket over the New Zealand weekend because of time differences, I reopen it and then have to provide the same informa...
RussellRead
Microsoft
Aug 05, 2019
I've asked one of my colleagues to take a look. I'm just heading out on vacation and haven't had a chance to review the ticket. I'd agree in principle with your message, although I'm not an expert in this area.
-thanks, Russell.
RyanBlake
Aug 05, 2019Copper Contributor
RussellRead Thank you! Hope you have a nice and enjoyable vacation.