Forum Discussion
How can I escalate issues in Office 365?
I have had a support case running with 365 for a couple of weeks. They close the ticket over the New Zealand weekend because of time differences, I reopen it and then have to provide the same informa...
RussellReadI know it is extremely poor form to post unrelated questions on someone else's thread, but... Any way you can nudge a Microsoft 365 support ticket for me? I submitted the ticket over 3 days ago and it is still stuck at "Service Request Opened". Today I submitted an additional ticket asking for escalation, and that one is stuck in the same place. Ticket numbers are 2401190040012385 and 2401220040009816. Any help appreciated.