Forum Discussion
Mark Weusten
Nov 09, 2017Copper Contributor
How can I escalate issues in Office 365?
I have had a support case running with 365 for a couple of weeks. They close the ticket over the New Zealand weekend because of time differences, I reopen it and then have to provide the same informa...
CCI_IT
Mar 29, 2023Copper Contributor
I cannot believe this! They have taken out all Phone support! MS keeps pushing their security products but cannot get any one to help in M365 breach!! Hacking attempt - Need to review all applications that have access to domain (#35708670)
Open
Created by IT Admin 3/27/2023 at 05:42 PM Hacking attempt - Need to review all applications that have access to domain Service request opened Service request opened 3/27/2023, 5:42:55 PM A support agent is being assigned to your request. Notes 3/28/2023 11:44 AM What the hell is going on? A Security breach should be responded to immediately 3/28/2023 03:39 PM Need to speak to a manager ASAP!!!!!
NO ONE ASSIGNED yet and I AM a MS partner!!!!
Open
Created by IT Admin 3/27/2023 at 05:42 PM Hacking attempt - Need to review all applications that have access to domain Service request opened Service request opened 3/27/2023, 5:42:55 PM A support agent is being assigned to your request. Notes 3/28/2023 11:44 AM What the hell is going on? A Security breach should be responded to immediately 3/28/2023 03:39 PM Need to speak to a manager ASAP!!!!!
NO ONE ASSIGNED yet and I AM a MS partner!!!!