Forum Discussion
How can I escalate issues in Office 365?
I have had a support case running with 365 for a couple of weeks. They close the ticket over the New Zealand weekend because of time differences, I reopen it and then have to provide the same informa...
I've probably had a couple dozen tickets over the years, but there was one that I finally got frustrated and demanded to speak to the supervisor. It did get a little better action on their end and actually eventually ended up with a different tech that eventually led to a solution.
Not saying you'll have the same experience.