Forum Discussion
Help! Microsft Outlook 365 blank emails!
Hello everyone...AFAIK, I haven't made any changes yet as of this morning, all of the email bodies for Outlook 365 (Windows 10) are blank. Even if I open it up. This includes new email that I have sent as a test...so I don't think it's my server. It shows up on my phone but just not on my desktop.
I have tried disabling hardware acceleration and making sure no add-ins are active. But nothing has fixed it to include several restarts.
AAXv1 I have more than 25 Outlook which have this issue
Some of them are Office 2019, Office 2016, Office 365
Please help! Microsoft is this a new update again ?
- I found this link "https://docs.microsoft.com/en-US/outlook/troubleshoot/message-body/email-message-body-is-blank-in-outlook" but doesn't help me.
I believe it's microsoft servers issue, We have a Outlook with 5 MS Exchange on it, 4 of theme have the same issue and 1 is OK
I am having the same issue on two separate systems. Just started today.
- Current status: We’ve identified the underlying cause of impact and are applying a fix. This fix will reach all affected users incrementally over the course of the next four-to-five hours. Once users receive the fix, they will need to restart their email client to apply the fix. In some circumstances, users may need to restart their client a second time for the changes to take effect. We expect to complete this process and restore service for all affected users by May 12, 2021, at 3:00 AM UTC.
- I have not recieved a fix
freddie_far , my O365 is working!
freddie_far Hello - I am experiencing the same issue as described in this email. Email received from me by one person is blank. We both are contractors to the same company so both using their email address with same email provider. We both use Office 365 and our software is uptodate. I would be very grateful for any assistance.
