Forum Discussion
AAXv1
May 11, 2021Copper Contributor
Help! Microsft Outlook 365 blank emails!
Hello everyone...AFAIK, I haven't made any changes yet as of this morning, all of the email bodies for Outlook 365 (Windows 10) are blank. Even if I open it up. This includes new email that I have s...
freddie_far
May 11, 2021Copper Contributor
Current status: We’ve identified the underlying cause of impact and are applying a fix. This fix will reach all affected users incrementally over the course of the next four-to-five hours. Once users receive the fix, they will need to restart their email client to apply the fix. In some circumstances, users may need to restart their client a second time for the changes to take effect. We expect to complete this process and restore service for all affected users by May 12, 2021, at 3:00 AM UTC.
Janine-King20
Aug 30, 2021Copper Contributor
freddie_far Hello - I am experiencing the same issue as described in this email. Email received from me by one person is blank. We both are contractors to the same company so both using their email address with same email provider. We both use Office 365 and our software is uptodate. I would be very grateful for any assistance.