Forum Discussion
Guest Access - Previously "linked" accounts
Most of the time Guest access to Groups (and now Teams) works...depending how quickly the invite email fires. We've seen just about every issue everyone else has, but now something new has cropped up...
If they "experimented with OneDrive," they needed a Microsoft account that's probably based on the email address that you are trying to use for a guest account. Have they attempted to recover the password as per https://support.microsoft.com/en-ie/help/4026971/microsoft-account-how-to-reset-your-password?
Thanks Tony...I know they attempted to reset their passwords from the Enter Password prompt (Forgot my password) link, but they were unsuccessful.
I will forward this page on, hopefully with more success.
