Forum Discussion
Favorites Section Missing from Outlook Classic
On the advice of this forum, I made the switch from the new Outlook to Outlook Classic on my new MS Surface Pro Laptop - THANK YOU FORUM. I have a problem with Outlook Classic that compared to my problem with the New Outlook, is less of an issue.
The Favorites section that is usually above the individual accounts on the left is not there. I can right click on the Inbox to each of my accounts and then click on Add to Favorites and instead of the account showing up on the top, where there is a blank section that is typically where the Favorites are, I get a tag on the left, which are stacked on one another and all are labeled Inbox instead of an account identifier. Note that in the Account settings, a shortcut account ID is in the
The 'Classic' Outlook on my old computer was fine in this area.
AHA! It helps if I shutdown Outlook and then restart the computer and all is fine. Thanks Vasil. 😀
Bob
3 Replies
On the Ribbon, go to View, locate the Folder pane button and make sure Favorites is selected therein.
AHA! It helps if I shutdown Outlook and then restart the computer and all is fine. Thanks Vasil. 😀
Bob
Thanks Vasil. I can get to View and then I click on the 3 dots and then I get a dropdown. One of the selections is Layouts, then Folder Pane, then click on Favorites. Favorites now has a checkmark. Following is what I get - still no favorites and Icons are still on the left with only the first one showing an account identifier:
Where do I go from here?
Thanks, Bob
