Forum Discussion

Julien Schneider's avatar
Julien Schneider
Brass Contributor
Jul 10, 2018

Exchange Hybrid - Offboarding migration stuck at 0B

Hello,   In my hybrid environment, I'm trying to offboard a mailbox from Exchange Online to on premise but data transfer stuck at 0 Bytes. The mailbox has been created from the on premise Exchange ...
hybrid
migration
office 365
On-Premises
NunoAriasSilva's avatar
NunoAriasSilva
MVP
Jul 10, 2018

Hi Julien Schneider,

 

Can you try to restart Replication Service on Exchange ?

 

What are the logs saying ?

Julien Schneider's avatar
Julien Schneider
Brass Contributor
Jul 10, 2018

Hi Nuno Silva,

 

Thank you for you answer, I just restarted the replication service one the Exchange server, I'll tell you if the migration works.

 

Otherwise, where can I find useful logs about mailbox migration ?

 

Thank you

  • NunoAriasSilva's avatar
    NunoAriasSilva
    MVP
    Jul 10, 2018

    Hi Julien Schneider,

     

    You can see the logs where is the batch running. Is advised to run it on Office 365.

    • Julien Schneider's avatar
      Julien Schneider
      Brass Contributor
      Jul 10, 2018

      Yes the batch is running on Office 365,

       

      Here is some logs of the batch :

       

      10.07.2018 12:58:35 [HE1P189MB0377] The Microsoft Exchange Mailbox Replication service 'HE1P189MB0377.EURP189.PROD.OUTLOOK.COM' (15.20.952.17 ServerCaps:FFFFFF, ProxyCaps:0FFFC7FD6DFDBF5FFFFFCB07FFFF, MailboxCaps:, legacyCaps:FFFFFF) is examining the request.
      10.07.2018 12:58:41 [HE1P189MB0377] Connected to target mailbox 'XXXXXXX.onmicrosoft.com\xxxxxxx-0ee0-4a89-980b-d18de8d3c86e (Primary)', database 'Mailbox Database xxxxxxxx', Mailbox server 'xxxxxxx.xxxxxxxxxx.xxx' Version 15.1 (Build 1466.0), proxy server 'xxxxx.xxxxxxxxxxxx.xxx' 15.1.1466.3 ServerCaps:, ProxyCaps:, MailboxCaps:, legacyCaps:0FFD6FFFBF5FFFFFCB07FFFF.
      10.07.2018 12:58:41 [HE1P189MB0377] Sync state for request 88bd9748-7eae-4c2b-b520-111afb7658e1 is null.
      10.07.2018 12:58:41 [HE1P189MB0377] Connected to source mailbox 'XXXXXXXXX.onmicrosoft.com\xxxxxxxx-0ee0-4a89-980b-d18de8d3c86e (Primary)', database 'EURP189DG024-db035', Mailbox server 'HE1P189MB0377.EURP189.PROD.OUTLOOK.COM' Version 15.20 (Build 952.0).
      10.07.2018 12:58:42 [HE1P189MB0377] Request processing started.
      10.07.2018 12:58:42 [HE1P189MB0377] Source mailbox information:
      Regular Items: 584, 7.78 MB (8,158,085 bytes)
      Regular Deleted Items: 10, 125.5 KB (128,473 bytes)
      FAI Items: 94, 936.1 KB (958,581 bytes)
      FAI Deleted Items: 0, 0 B (0 bytes)
      10.07.2018 12:58:43 [HE1P189MB0377] Cleared sync state for request xxxxxxxx-0ee0-4a89-980b-d18de8d3c86e due to 'CleanupOrphanedMailbox'.

      Maybe the "CleanupOrphanedMailbox" is causing some trouble.

       

      For the moment, data transferred are still at 0 Byte after the restart of the replication service.

      • Rnishat0786's avatar
        Rnishat0786
        Iron Contributor
        Nov 25, 2018

        Hi Julian

         

        Could you check if there is any hold placed on the mailbox... In place or litigation hold..that could be causing the issue.

         

        Robin Nishad

        Technical Consultant